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AskAnything is a web-accessed, FAQ (frequently-asked question) software system that can be used for customer support and sales lead generation purposes. Here is how AskAnything works:
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A customer searches online for FAQ’s using full-text natural language questions.
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If the customer requires further assistance, the question can be routed to either the customer support or sales department for resolution.
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Upon resolution, the CSR or sales department can automatically add the Q&A into the AskAnything knowledge base as an FAQ for future related customer questions. |
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AskAnything operates both on a stand-alone basis, or fully integrated with your existing CRM system. |
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Click here for more information about the features of our software. |
