Privacy Statement for AskAnything.Com

This confirms that AskAnything.com, Inc. is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build users’ trust and confidence in the Internet by promoting the use of fair information practices. Because this web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe. By displaying the TRUSTe trustmark, this web site has agreed to notify you of:

1. What personally identifiable information of yours or third-party personally identification is collected from you through the web site.
2. The organization collecting the information.
3. How the information is used.
4. With whom the information may be shared.
5. What choices are available to you regarding collection, use, and distribution of the information.
6. The kind of security procedures that are in place to protect the loss, misuse, or alteration of information under AskAnything.com's control. 
7. How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should first contact (insert name of individual, department or group responsible for inquires) by (insert contact information; email, phone, postal mail, etc.)  If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you should then contact TRUSTe http://www.truste.org/users/users_watchdog.html.   TRUSTe will then serve as a liaison with the Web site to resolve your concerns.

Overview

The following discloses our information gathering and dissemination practices for AskAnything.com:

The AskAnything.com web site allows visitors to browse the site and search the archives without registration. We require registration to become members of the site and utilize the full services of our features.

Our site's registration form requires members to give us an e-mail to contact you when an answer to your question has been received.  We also ask you to create a screen name and password so we can identify you when you visit our site.  Your screen name is the name that is displayed on the site whenever you submit a question or answer a question.

You may view your answers directly on the web site if you choose to opt-out of receiving an auto-email notifying you of change of status in your question. In addition, you can change the frequency of emails that you receive: from each time a question is submitted to once a week.

Our site uses an order form for customers to request information, products, and services. Financial information that is collected is used to bill the user for products and services, such as name, address, and credit card information. We utilize a third-part credit card processor to authorize all credit card transactions.

Never is your email, name, address, and credit card information made available to third parties or other users of this site. The only information that is available to others is your expert profile information.

Our site's expert registration requires an e-mail address and a regular address for contacting you. We use your mailing address to send checks to you for any money earned from answering questions.  You may also provide profile information on your education, experience, interests, hobbies and other information that will enhance your expert status and increase your visibility to the people asking questions. You will also choose the subject category from which you wish to answer questions. This profile information is optional and not required.

You will receive an auto-email when a question in your category received so you can easily click on a Url that will take you to the question awaiting answer. This is for your convenience. At any time, you can set the frequency that you receive these emails (i.e. - once a day, once a week, never, etc.)

If you opt-out of this feature you will need to return to the web site frequently to see if there are any new questions you wish to answer awaiting.

We use your IP address to help diagnose problems with our server, administer our Web site, and learn about the demographics of our user base. We use cookies to save your password so you don't have to re-enter it each time you visit our site. If you choose to set your browser to reject cookies, then you will not be able to utilize our site, since we use the cookies to determine whether you are logged on from page to page.

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We have instituted the following preventive measures:

• Upon hiring all new employees, we inform them of our security policies and have them sign an employee manual which discusses security issues. At any time, only 2 employees have access to the secure data on our servers. They are given an access password, which is changed periodically, and also upon termination of their employment.
• We review our web site security on a monthly basis, assessing whether this security has been breached and taking action which prevents this.
• We utilize SSL encryption from Verisign Corp. for all personal information including address and credit card numbers. This protects all private information that is sent over the Internet.

• Login to the site and click the "My AskAnything" icon or click your screen name in the upper right-hand corner of the screen. Then, click the "my emails" tab to set the frequency that you wish to receive emails.

• email: info@askanything.com
• Send mail to the following postal address: AskAnything.com, Attn: Customer Service, 2140 Hyde St. San Francisco CA 91409
• Call the following telephone number: (415) 225-6030

• Login to the site and click the "My AskAnything" icon or click your screen name in the upper right-hand corner of the screen. Then, click the "my emails" tab to set the frequency that you wish to receive emails.
• email: info@askanything.com
• Send mail to the following postal address: AskAnything.com, Attn: Customer Service, 2140 Hyde St. San Francisco CA 91409
• Call the following telephone number: (415) 225-6030

This web site contains links to other web sites. Please note that when you click on one of those links, you are clicking to another web site. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our web site.

We will notify you directly if there is a material change in our privacy practices. We will take commercially reasonable measures to obtain written or active e-mail consent from the user if AskAnything.com is going to be using the information collected from the user in a manner different from that stated at the time of collection. We will also post the changes in our privacy statement 30 days prior to a change.

• Email us at: info@askanything.com
• Click the "HumanClick" icon on the homepage to also send us an email. This is solely used for communicating with us, and this information is not utilized by HumanClick. The "Tell-a-Friend" feature on HumanClick falls under their privacy practices and ultimately directs the user to the HumanClick web site.
• Send mail to the following postal address: AskAnything.com, Attn: Customer Service, 2140 Hyde St San Francisco, CA 91409